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iris 360 immersive studio

Hi,

 

for some reason my images are coming out upside down when I process them. Could I have pressed a wrong but somewhere on the iris 360 somehere. Half the images seem ok about (14) and 14 are upside down when I view them after processing

thanks

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Hi Stuart, thanks for reaching out.  I've created a new support ticket from your post as there's a reasonable amount of troubleshooting to carry out here - can you please check your emails for the notification or browse to support ticket #8030 in "My Activities" in the top right here, and run through the steps detailed?

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