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Image Quality and time settings

I received the camera 1 week ago and for the whole week I'm testing it

Probably I'm doing something wrong,but I don't like the quality.

I would like to do all process by myself, but I' don't see the RAW files. I see one big file around 300 mb in the camera format and PTGUI cannot use it. In the settings I chose to save the RAW files. where they are? Before create the sphere I want to edit files in lightroom. Why after 300 mb of original file I receive 4mb JPG? I need TFT and not JPG.

What I'm dong wrong?

Second question about TIME settings. in the camera settings the TIME is correct, but in the folders name on the memory card it's not correct. How I can fix it?

Thank you!

Igor

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Hi Igor,

Yes that's the second part response to your question about RAW. You can't process the RAW file itself outside of Immersive Studio, but you can extract the fisheye JPEG images which you can then stitch using PTGUI etc: https://nctech.zendesk.com/hc/en-us/articles/212451537

Here's an FAQ about how to get the best quality images out of iris360: https://nctech.zendesk.com/hc/en-us/articles/215170017

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Yes Igor - that image was taken with iris360, albeit the version with the tilted up lenses.

If your images are blurry can you raise a Support Ticket on the Support Portal and we'll take a look at them for you.

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Hi Igor,

No you do not need to calibrate the lenses. If you are seeing an issue with your unit please raise a support ticket on the support portal so we can take care of this for you.

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