Is this firmware v1.3.16 you are trying to install? Have you tried installing the update via the Web UI? (10.15.1.1)
I have just purchased a Iris 360 from someone (used)
it all seems to work fine but I have been ask to update the firmware.
I have downloaded the firmware, put the sd card into the device but cant proceed to the next step.
The issue is I can navigate round the app because it is constantly loading...
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