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My no tech iris 360 camera won't recharge

Hello,
Iris 360 is not charging I guess - there is not light indication that anything is happening and when I turn it on it doesn't last more that 30 seconds and then shuts down again saying battery is 6 %.
I've gone through manual and there is not mention of what actually happens with display when device is charging. I see blue led lights sometimes, sometimes orange ones before it shuts down.

What to do?
Thanks

Official comment

Can you raise a Support Ticket and our Support Team will take care of this for you. 

Please note our support hours are 9-5pm Monday to Friday, GMT

Andrew Baddeley

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